Our cloud server security O&M technical consultants provide technical consulting, guidance, and emergency security handling for enterprise business systems and applications. We offer technical solutions and consulting to address technical challenges in your business operations, helping you save on hardware and human resource maintenance costs.

Security O&M Services for SMEs:

During the service period, we provide technical consultant services for contracted servers, including security protection, virus and trojan removal, security solutions, server emergency handling, system performance issue localization, and application service fault localization. Security experts and O&M architects provide you with efficient technical services!

Pricing Standards:

Per ECS instance. If you have multiple instances, please purchase additional units separately. Please note that we do not modify program code.

I. Security Protection

We provide comprehensive security protection settings to achieve a high level of server security. This mainly includes:

1. System patch updates

2. System hardening

3. Software security protection

4. Server security policies

 

II. Emergency Handling

1. Website inaccessible;

2. Server trojan and virus removal;

III. Data Backup and Data Security Solutions

1. Local Backup: Automatic local backup for websites, MySQL, and SQL Server.

2. Cloud Backup: Transfer local backup data to Baidu Netdisk or Kingsoft Netdisk.

3. Other Backups: Provide more advanced backup solutions based on the customer’s actual situation.

 

IV. System Optimization

Leveraging our rich experience and strong technical capabilities, we comprehensively optimize the system; some server performances can be improved several times over.

V. Weekly Security Checks

Every week, we arrange dedicated technical personnel to check the server’s security, performance, and hardware status, and notify users via SMS, email, etc.

Additionally, we install the “Guard God Server Inspection System” on every server; this system automatically monitors over 10 core server parameters and alerts immediately upon detecting anomalies, preventing serious issues and enabling earlier problem resolution.

We also provide 24/7 performance monitoring for every server. You can view CPU, memory, IO, bandwidth, and other resource parameters via the web page, giving you a clear overview of the server’s status.

 

VI. Emergency Response

Based on the contract terms, our normal working hours are 9:00-22:00. During other times, you can directly call our company phone number to receive emergency response services up to 7×24, handling various sudden situations.

VII. One-Stop Expansion

In addition to the above standard services, we also provide diverse expansion services, such as attack protection solutions, website acceleration, system fault troubleshooting, load balancing solutions, etc.

Target Users:

Users of Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012

Our Advantages:

Compared to other managed service companies, our greatest advantage lies in our professional technical team. We have specialized O&M personnel focused on various Linux distributions and Windows operating system environments. Our services consolidate years of experience and technology from all our technical staff in the field of server O&M, allowing us to handle problems more efficiently and effectively.

1. Team members have up to ten years of security O&M experience.

2. Many professional technical experts ensure faster problem resolution.

3. System engineers, system architects, professional O&M teams, and professional system security experts.

4. Multiple security solutions and cloud product technical services providing cloud security assurance for enterprises.

5. Trusted by over 10,000 enterprise users.

 

 

 

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Service Hours: Weekdays 9:00—12:00, 13:30-18:00. Business Scope: Server environment configuration, fault troubleshooting (excluding issues inherent to the program itself), database configuration changes, database permissions/accounts, data migration, program migration, database fault troubleshooting, etc.; Fee Scope: Refer to our company’s pricing for service products or consult online technical support for details.