Trojan Virus Removal / Cryptomining Malware Cleanup / Web Tampering Repair / Host Vulnerability Fix
This service primarily addresses threat alerts from Alibaba Cloud Security Center (Anqishi) and Situation Awareness. Our security experts provide manual services including vulnerability remediation, Trojan virus removal, Webshell backdoor cleanup, cryptomining program removal, website tampering repair, security baseline configuration checks, and handling host anomalies.
Product Highlights
Product Description
Service Process:
Purchase Product — Submit Requirements — Engineer Implementation — Upload Report — Confirm Order Completion — Warranty Service
To fill in according to requirements:
① Provide the server IP address, login account, password, and other information;
② If your phone number differs from the reserved contact number, please ensure you leave a reachable contact method.
I. Service Definition:
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| Service | Description | Price |
| 1. Trojan/Webshell Removal | Trojan Removal: Alerts indicate trojans; we provide removal services. Webshell Removal: Locate webshells, verify if false positives, and delete them. |
199 RMB per single server/single domain per instance (up to 50 trojans/backdoors) |
| 2. Cryptomining Malware Cleanup | Cryptomining Issues: Identify the problem and provide cryptomining malware removal services. | 199 RMB per single server/single domain |
| 3. Web Tampering Repair | Web Tampering: Provide services to restore tampered pages (requires users to provide original files with complete backups or snapshots). | 199 RMB per single server/single domain |
| 4. Host Vulnerability Remediation (Standard) | Remediate host vulnerabilities based on Security Center alerts. | 199 RMB per single server/single domain (limited to up to 3 vulnerabilities) |
| 5. Host Vulnerability Remediation (Enhanced) | Remediate host vulnerabilities based on Security Center alerts. | 499 RMB per single server/single domain (limited to up to 10 vulnerabilities) |
| 6. Security Baseline Check | Provide correct configuration solutions for improper Security Center baseline configurations. | 199 RMB per single host/single domain |
| 7. Vulnerability Scan + Web Tampering Fault Localization | Vulnerability Scan: Online remote manual vulnerability scanning to identify potential security threats in enterprise Web websites; Web Tampering Fault Localization: Locate web tampering issues and provide vulnerability locations. |
899 RMB per single host/single domain |
| 8. Host Anomalies + Malicious Processes + Configuration Repair | Abnormal Process Behavior (Kill malicious processes generated after hacker intrusion); Abnormal Login (Resolve unauthorized user login behaviors); Malicious Processes (Kill processes created by hackers planting trojans); Sensitive File Tampering (Restore tampered sensitive files); Abnormal Network Connections (Clear active connections initiated by hackers through the server); Abnormal Accounts (Remove accounts added by non-administrators); Website Backdoors (Clear hacker connection channels to the website); Application Intrusion Events (Resolve applications hacked by intruders); Precise Defense (Provide security protection based on actual user problems). |
899 RMB per single host/single domain |
| 9. Trojan/Web Shell Removal + Cryptomining Cleanup + Host Security Hardening | Trojan Removal: Alerts indicate trojans; we provide removal services. Web Shell Removal: Locate web shells, verify if false positives, and delete them. Cryptomining Cleanup: Identify the problem and provide cryptomining malware removal services; Host Security Hardening: Baseline check and repair; Firewall policy adjustment; Application layer security check and repair; Application layer configuration check. |
999 RMB (Limited-time discount 499 RMB, per single server/single domain) |
| 10. One-Stop Flagship Service | Trojan/Webshell Removal + Cryptomining Cleanup + Web Tampering Repair + Host Vulnerability Remediation + Security Baseline Check + Vulnerability Scan + Web Tampering Fault Localization + Host Anomalies + Malicious Processes + Configuration Repair (Covers services 1-7). | 1999 RMB per single host/single domain |
| 11. Managed Flagship Service | Trojan/Webshell Removal + Cryptomining Cleanup + Web Tampering Repair + Host Vulnerability Remediation + Security Baseline Check + Vulnerability Scan + Web Tampering Fault Localization + Host Anomalies + Malicious Processes + Configuration Repair (Covers services 1-7). | 19999 RMB per single host/single domain (1 time/month, 12 times/year managed service, term: 1 year) |
| Notes:
1. If you cannot confirm the issue or need more services, please contact staff for communication. 2. Within 15-30 minutes after placing an order, the system will assign a dedicated engineer to serve you. 3. Delivery Standard Time: 2 working days after implementation. |
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II. Purchase Instructions:
① Unit price is calculated based on: Single Host Single Domain.
② For multiple hosts or domains, calculate based on package quantity (or consult customer service/engineers).
III. This service product applies to the following issues:
1. Server infected with viruses/trojans causing CPU resource spikes; Isolate or remove trojan files indicated in Alibaba Cloud Security Center intrusion detection – Website Backdoor, or Situation Awareness scan alerts – Website Backdoor.
2. Server becomes a Bitcoin mining machine; Security Center alerts for cryptomining malware.
3. Webpages tampered with, redirecting to gambling pages; Discuz, Phpwind implanted with trojans; Search engines show malicious redirect links; Website abnormal blocking, etc.
4. Security Center host vulnerability alerts, Windows system vulnerabilities, Linux system vulnerabilities.
5. Security Center alerts for security baseline checks requiring baseline configuration.
6. Vulnerability scans, fault localization for tampered webpage issues.
7. Security Center host anomaly alerts.
8. Server acting as a botnet node frequently sending packets outward.
Product Parameters
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| Delivery Method | Service Category |
| Warranty Period | 7 Days |
| Delivery Time | 1 Day |
After-Sales Support Scope
Product Pricing(Prices here are for reference only; actual prices depend on selected options)
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| Version Name | Billing Item | New Purchase |
| Trojan/Webshell Removal | Base Version Price | 500 RMB |
| Cryptomining Malware Cleanup | Base Version Price | 800 RMB |
| Web Tampering Repair | Base Version Price | 1000 RMB |
| Security Baseline Check | Base Version Price | 600 RMB |
| Host Vulnerability Remediation (Standard) | Base Version Price | 1000 RMB |
| Host Vulnerability Remediation (Enhanced) | Base Version Price | 3000 RMB |
| Vulnerability Scan + Web Tampering Fault Localization | Base Version Price | 2600 RMB |
| Host Anomalies + Malicious Processes + Configuration Repair | Base Version Price | 1600 RMB |
| Trojan/Web Shell Removal + Cryptomining Cleanup + Host Security Hardening | Base Version Price | 3000 RMB |
| One-Stop Flagship Service | Base Version Price | 6000 RMB |
| Managed Flagship Service | Base Version Price | 19999 RMB |