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Server & Website Managed Operations

Professional Cloud Server Security & Maintenance Outsourcing Services

Professional Cloud Server Security & Maintenance, Server Managed Services, Alibaba Cloud Managed Services, Cloud Host Managed Services, IT Operations Outsourcing

7×24 professional managed operations services ensuring server security and stability. Standardized operations by a professional team, including website maintenance, server management, security management, malware removal, on-site support, and bastion host configuration.

Product Highlights

Annual server maintenance packages offer better value, safeguarding your enterprise servers, websites, and business systems. We provide anti-attack solutions, including malware removal, CC attack mitigation, DDoS protection, XSS cross-site scripting prevention, SQL injection defense, hotlink protection, DNS hijacking prevention, etc., with on-site service available in Beijing.

Product Description

 

Application Server Security Managed Service

During the service period, we provide comprehensive technical support for contracted servers, including security protection, website runtime environment configuration, website deployment, data backup (local/remote), system optimization, weekly security scans, emergency response, one-stop expansion, and more. With rich experience and several security experts, we deliver professional and efficient technical services!

 

Service Content:

We provide all technical support services for contracted servers, including security protection, website runtime environment configuration, website deployment, data backup (local/remote), system optimization, weekly security scans, emergency response, and other services.

Note: This service is limited to one ECS instance; we do not modify application code.

 

I. Security Protection

Providing comprehensive security configurations to achieve high-level server security. Mainly includes:

1. System patch updates

2. System hardening

3. Software security protection

4. Webshell detection and cleanup

5. Website security policies

 

II. Website Runtime Environment Configuration

Configuring essential web software such as Java, IIS, ASP, PHP, ASP.NET, FTP, SQL Server, MySQL, phpMyAdmin, hosting management systems, automatic website backups, PHP pseudo-static Rewrite rules, etc.; as well as installing user-specified software.

 

III. Application Service Deployment

Deploying websites according to user requirements and setting strict security policies to prevent intrusion via webshells, black links, or tampering.

 

IV. Data Backup

1. Local Backup: Automatic local backup of websites, MySQL, and SQL Server.

2. Cloud Backup: Transferring local backup data to cloud storage.

3. Other Backups: Providing advanced backup solutions based on actual customer needs.

 

V. System Optimization

Leveraging our rich experience and strong technical capabilities to comprehensively optimize the system; performance of some servers can be improved several times over.

 

VI. Weekly Security Scans

Every week, our dedicated technicians will inspect the server’s security, performance, and hardware status, notifying users via SMS, email, etc.

Additionally, we provide 7*24 performance monitoring for each server. You can view CPU, memory, IO, bandwidth, and other resource parameters via the web interface, giving you a clear overview of the server’s status at a glance.

 

VII. Emergency Response

Based on the contract tier, our normal working hours are 9:00-22:00. For other times, you can directly call our company hotline. We provide emergency response services up to 7*24, handling various突发 situations.

 

VIII. One-Stop Expansion

In addition to standard services, we offer diverse extended services, such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, etc.

 

Target Users:

Users running Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012

Our Advantages:

Compared to other managed service providers, our greatest advantage lies in our professional technical team. We have specialized operations personnel focusing on various Linux distributions and Windows operating system environments. Our services consolidate years of experience and technology from all our technicians in the field of server operations, allowing us to handle issues more efficiently and effectively.

 

1. Team members with up to ten years of security operations experience.

2. Numerous technical experts ensuring faster problem resolution.

3. System engineers, system architects, professional operations teams, professional DBAs, and system security experts.

4. Multiple security solutions and cloud product technical services providing cloud security assurance for enterprises.

5. Trusted by hundreds of thousands of users.

6. 7*24 technical support and after-sales tracking services.

Product Parameters

Delivery Method Service Category
Cloud Product Dependency Cloud Server (ECS)
Warranty Period 7 Days
Delivery Time 1 Day

After-Sales Support Scope

Service Hours: Weekdays 9:00—12:00, 13:30-18:00. Business Scope: Server environment configuration, fault troubleshooting (excluding application code issues), database configuration changes, database permissions/accounts, data migration, program migration, database fault troubleshooting, etc.; Fee Scope: Refer to our company’s service pricing details or consult online technical support.

Product Pricing

Version Name Billing Item New Purchase
Monthly (Single Instance) Base Version Price 2,000 CNY
Quarterly Base Version Price 4,500 CNY
Half-Year Base Version Price 6,800 CNY
Annual Base Version Price 12,000 CNY
Alibaba Cloud RDS Base Version Price 36,000 CNY
ECS + RDS Base Version Price 36,000 CNY
FREE CHECKUP

Free server checkup

We will send a problem checklist and remediation advice within one business day — no obligation to engage.

135 410 16684
Weekdays Mon – Fri 10:00 – 22:00 (UTC+8) · 7×24 emergency response
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