Professional Server Maintenance & Cloud Security Managed Services

Our professional technical team specializes in the operation and maintenance of Linux/Windows operating systems. Leveraging years of industry experience, our experts ensure efficient and effective problem resolution.

We provide comprehensive technical support services for contracted servers, including security protection, website environment configuration, website setup, data backup (local/remote), system optimization, weekly security checks, and emergency response. Each user is assigned three dedicated technical specialists.

Note: This service is limited to one ECS instance with a monthly PV below 100,000. For multiple instances, please purchase additional packages. We do not modify application code.

 

I. Security Protection

We provide comprehensive security settings to achieve high-level server security. Key features include:

1. System patch updates

2. System hardening

3. Software security protection

4. Webshell detection and malware cleanup

5. Website security policies

 

II. Website Environment Configuration

Configuration of essential web software including Java, IIS, ASP, PHP, ASP.NET, FTP, SQL Server, MySQL, PhpMyAdmin, hosting management systems, automatic website backups, PHP pseudo-static Rewrite rules, etc. We also install user-specified software upon request.

 

III. Application Service Setup

We build websites according to user requirements and implement strict security policies to prevent intrusions such as webshells, black link injection, or content tampering.

 

IV. Data Backup

1. Local Backup: Automatic local backup of websites, MySQL, and SQL Server databases.

2. Cloud Backup: Transfer local backup data to cloud storage.

3. Other Backups: Provide advanced backup solutions based on specific customer needs.

 

V. System Optimization

Leveraging our extensive experience and strong technical capabilities, we perform comprehensive system optimizations, potentially boosting server performance by several times.

 

VI. Weekly Security Checks

Every Tuesday, our dedicated technicians inspect server security, performance, and hardware status, notifying users via SMS or email.

Additionally, we provide 24/7 performance monitoring for each server. You can view real-time CPU, memory, IO, bandwidth, and other resource parameters via the web interface for complete visibility.

 

VII. Emergency Response

Based on your contract, our standard working hours are 9:00-22:00. For emergencies outside these hours, you can directly contact us. We offer up to 7*24 emergency response services to handle various sudden incidents.

 

VIII. One-Stop Expansion

Beyond standard services, we offer diverse extended services such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, and more.

 

Target Users:

Users running Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012.

Our Advantages:

Compared to other managed service providers, our greatest strength lies in our professional technical team. We have specialized O&M personnel focusing on various Linux distributions and Windows OS environments. Our services integrate years of experience from all our technicians, making problem-solving faster and more effective.

1. Team members possess up to 10 years of security O&M experience.

2. Numerous technical experts ensure rapid issue resolution.

3. Includes system engineers, architects, professional O&M teams, DBAs, and security experts.

4. Multiple security solutions and cloud product technical services to ensure cloud security for enterprises.

5. Trusted by hundreds of thousands of users.

6. 7*24 technical support and after-sales tracking services.

 

 

 

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Service Hours: Weekdays 9:00—12:00, 13:30-18:00. Business Scope: Server environment configuration, fault troubleshooting (excluding application code issues), database configuration changes, database permissions/accounts, data migration, program migration, database fault troubleshooting, etc.; Fee Scope: Refer to our company’s service pricing details or consult online technical support.