24/7 managed services starting at just 10 RMB per day. Includes all tasks except code modification, with unlimited fault resolutions. Full refund available if you are not satisfied. Comprehensive managed services provide a unique experience. Our secure managed services meet your daily operational needs while preventing unnecessary losses from hardware/software issues or hacker attacks. We assign experienced engineers to provide daily security management, 24/7 monitoring, host system hardening, and intrusion prevention settings. Our professional security services resolve your concerns, allowing you to focus on website operations.

Comprehensive Managed Services: 100% resolution of all server issues (excluding code modifications), allowing you to focus on operations.

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You will enjoy the following services:
Service Guarantee
Unlimited Service Calls	No limit on fault resolutions per year, month, or day.
Technical Services
Fault Resolution	Complete handling of server faults, excluding code modifications.
DDoS/CC Attack Mitigation	Resolution of DDoS and CC attacks through targeted analysis, handling, and defense strategies.
Trojan/Virus Removal	Resolution of server trojans, viruses, and other malware.
Hacked/Botnet Remediation	Resolution of compromised servers and botnet infections.
ARP Protection	Configuration of defenses against ARP attacks.
System Performance Optimization	When performance issues arise (e.g., slow website access or processing), engineers perform systematic analysis to identify bottlenecks and assist with optimization.
Security Protection	Regular security scans to identify and patch vulnerabilities, preventing DDoS and other security attacks.
Server System Patch Updates	Regular provision of operating system patch updates to ensure stable and secure server operation.
Host System Hardening & Intrusion Prevention	Based on application requirements, we provide targeted network service, port, directory permission, and security policy configurations. Dangerous components and stored procedures are restricted to ensure stable server operation.
Database Services	Daily inspections and configuration services for databases, including regular status checks, slow query optimization, etc.
Important Data Backup	Scheduled backup of important server data via server-side cron jobs.
Server Load Optimization	Comprehensive analysis of OS running status, adjustments, and optimizations. Immediate feedback on resource consumption by programs and databases to improve overall server efficiency.
Installation & Configuration of Specified Software/Components	Engineers assist in installing and configuring specified software or server components.
Data Security Backup Recommendations	Provision of data security backup plans and recommendations based on server applications.
WEB Service Configuration	Configuration and optimization of WEB services, restricting execution permissions for specific directories to ensure normal operation.
FTP Service Configuration	Configuration of FTP services, reasonable setting of usernames and passwords to enhance security and ensure normal operation.
Database Service Configuration	Comprehensive analysis of database service status, optimization of database user permissions, and restriction of dangerous system stored procedures to ensure operational efficiency.
Service Reports
Onboarding Report	Upon purchase, we immediately conduct a server health check and generate a report. (Available for managed service contracts of 1 year or more)
Monthly Report	We provide server traffic reports based on daily/weekly/quarterly/annual intervals and customer requirements. (Available for managed service contracts of 1 year or more)
24/7 Server Monitoring	Comprehensive monitoring of the entire system as required, including: Alibaba Cloud resource monitoring, system monitoring (CPU, memory, disk space), application layer monitoring (URLs, interfaces, APIs), and business logic layer monitoring (login flows, order processes, etc.).
Notes: 1. The standard managed service covers up to 5 websites. Each additional 3 websites incurs an extra 100 RMB per month. 2. For questions or additional services, please contact our staff. 3. Note: If your server is experiencing severe issues such as active DDoS/CC attacks, hacking, or trojans, a minimum contract of 1 year is required. Thank you!

 

During the managed service period, 100% free handling within 24/7 availability, with 1-on-1 engineer service.