Product Introduction
Application server operations technical consultant, providing technical consultation and guidance for enterprise business and applications, emergency handling, technical solutions and support for technical challenges in enterprise operations, saving enterprise hardware and human maintenance costs.
Product Highlights
More flexible operations services, expert technical guidance, virus and trojan prevention and handling, performance issue solutions, cloud server solution guidance.
Product Description
Enterprise Operations Technical Consultant:
During the service period, we provide technical consultant services for contracted servers, including security protection, virus and trojan removal, security solutions, server emergency handling, system performance issue localization, and application service fault localization. Security experts and operations architects provide you with efficient technical services!
Pricing Standards:
Per cloud host, if there are multiple hosts, please purchase separately. We do not provide program code modification.
1. Security Protection
Provide comprehensive security protection settings to achieve high-level server security. Mainly includes the following content:
1. System patch updates
2. System security hardening
3. Software security protection
4. Server security policies
2. Emergency Handling
1. Website inaccessible;
2. Server trojan and virus handling;
3. Data Backup and Data Security Solutions
1. Local backup: Automatically back up websites, MySQL, and SQL Server locally.
2. Cloud backup: Transfer local backup data to Baidu Netdisk or Kingsoft Netdisk.
3. Other backups: Provide more advanced backup solutions based on actual customer situations.
4. System Optimization
Relying on our rich experience and strong technology, comprehensively optimize the system; the performance of some servers can be improved several times over.
5. Weekly Security Inspection
Every Tuesday, we will arrange dedicated technical personnel to inspect the server’s security, performance, and hardware status, and inform users via SMS, email, etc.
In addition, we install the “Guard God · Server Patrol System” for each server; this system automatically detects more than 10 core parameters of the server and immediately alarms when abnormalities are found, avoiding serious problems and resolving issues earlier.
At the same time, we provide 7*24 performance monitoring for each server. You can view the server’s CPU, memory, IO, bandwidth, and other resource parameters via the web page, giving you a clear overview of the server status.
6. Emergency Response
Depending on the contract, our normal working hours are 9:00-22:00. For other times, you can directly call our company phone. We provide emergency response services up to 7*24 for customers, handling various sudden situations.
7. One-Stop Expansion
Besides the above regular services, we can also provide diverse expansion services; such as attack protection solutions, website acceleration, system fault troubleshooting, load balancing solutions, etc.
Applicable Users:
Users of Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012
Our Advantages:
Compared to other outsourcing companies, our greatest advantage lies in our professional technical team, with operations personnel specializing in various Linux distributions and Windows operating system environments. Our services condense the years of experience and technology of all our technicians in the field of server operations, making our problem-solving more convenient and effective.
1. Team members have up to twelve years of security operations experience.
2. Many professional technical experts handle problems more quickly.
3. System engineers, system architects, professional operations teams, and professional system security experts.
4. Multiple security solutions and cloud product technical services to provide cloud security assurance for enterprises.
5. The choice of hundreds of thousands of users.
Multiple operations engineers protect your business 7*24 hours a day.
Warm Reminder:
If the required technical support issues are not within the scope of the product description, please contact online technical pricing before placing an order.