Product Highlights
Product Description
Application Server Security Managed Services
During the service period, we provide all technical support services for contracted servers, including security protection, website environment configuration, website deployment, data backup (local/remote), system optimization, weekly security checks, emergency response, and one-stop expansion services. With rich experience and a team of security experts, we deliver professional and efficient technical support!
Service Scope:
We provide comprehensive technical support for contracted servers, covering security protection, website environment configuration, website deployment, data backup (local/remote), system optimization, weekly security checks, emergency response, and more. Each user is assigned three dedicated technical staff members.
Note: This service is limited to one ECS instance with monthly PV under 100,000. For multiple instances, please purchase additional plans. We do not modify program code.
I. Security Protection
Comprehensive security settings are configured to achieve high-level server security. Key contents include:
1. System patch updates
2. System hardening
3. Software security protection
4. Webshell detection and cleanup
5. Website security policies
II. Website Environment Configuration
Configuration of essential web software such as Java, IIS, ASP, PHP, ASP.NET, FTP, SQL Server, MySQL, phpMyAdmin, hosting management systems, automatic website backups, and PHP pseudo-static Rewrite rules. Additionally, we install user-specified software upon request.
III. Application Service Deployment
We deploy websites according to user requirements and implement strict security policies to prevent intrusions such as webshells, black link injections, and content tampering.
IV. Data Backup
1. Local Backup: Automatic local backups for websites, MySQL, and SQL Server.
2. Cloud Backup: Transfer local backup data to cloud storage.
3. Other Backups: Provide advanced backup solutions based on specific customer needs.
V. System Optimization
Leveraging our extensive experience and strong technical capabilities, we perform comprehensive system optimizations; some server performances can be improved several-fold.
VI. Weekly Security Checks
Every Tuesday, dedicated technical staff will inspect server security, performance, and hardware status, notifying users via SMS or email.
Additionally, we provide 7*24 performance monitoring for each server. You can view CPU, memory, IO, bandwidth, and other resource parameters via the web interface to gain clear visibility into server status.
VII. Emergency Response
Depending on the contract tier, our standard working hours are 9:00-22:00. For emergencies outside these hours, you can directly call our company hotline. We offer up to 7*24 emergency response services to handle various突发 situations.
VIII. One-Stop Expansion
Beyond standard services, we offer diverse expansion services, such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, and more.
Target Users:
Users running Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012
Our Advantages:
Compared to other managed service providers, our greatest advantage lies in our professional technical team. We have specialized O&M personnel focused on various Linux distributions and Windows operating system environments. Our services consolidate years of experience and expertise from all our technicians in server operations, enabling faster problem resolution and more effective results.
1. Team members possess up to 12 years of security O&M experience.
2. Numerous technical experts ensure rapid issue resolution.
3. System engineers, system architects, professional O&M teams, specialized DBAs, and system security experts.
4. Multiple security solutions and cloud product technical services providing cloud security assurance for enterprises.
5. Trusted by hundreds of thousands of users.
6. 7*24 technical support and after-sales tracking services.