Our cloud server security operations consultants provide technical consulting, guidance, and emergency security response for enterprise business systems and applications. We offer technical solutions and advice to resolve operational challenges, helping enterprises reduce hardware and labor maintenance costs.

Focused on secure server operations for small and medium-sized enterprises:

During the service period, we provide technical consulting services for contracted servers, including security protection, virus and trojan removal, security solutions, emergency server handling, system performance troubleshooting, and application service fault diagnosis. Our security experts and operations architects deliver efficient technical support!

Pricing Standards:

Per ECS instance. Additional instances require separate purchases. Please note that we do not modify program code.

I. Security Protection

We provide comprehensive security configurations to achieve high-level server security. This includes:

1. System patch updates

2. System hardening

3. Software security protection

4. Server security policies

 

II. Emergency Response

1. Website accessibility issues;

2. Server virus and trojan removal;

III. Data Backup and Security Solutions

1. Local Backup: Automatic local backups for websites, MySQL, and SQL Server.

2. Cloud Backup: Transfer local backup data to Baidu Netdisk or Kingsoft Netdisk.

3. Other Backups: Provide advanced backup solutions based on specific customer requirements.

 

IV. System Optimization

Leveraging our extensive experience and robust technology, we perform comprehensive system optimizations; some servers can see performance improvements by several times.

V. Weekly Security Checks

Every week, our dedicated technicians inspect server security, performance, and hardware status, notifying users via SMS or email.

Additionally, we install an inspection system on each server. This system automatically monitors over 10 core parameters and triggers immediate alerts upon detecting anomalies, preventing severe issues and enabling earlier resolution.

We also provide 7×24 performance monitoring for each server. You can view resource metrics such as CPU, memory, I/O, and bandwidth via the web interface, giving you a clear overview of your server’s status.

 

VI. Emergency Response

Depending on the contract tier, our standard working hours are 9:00-22:00. For other times, you can directly call our company hotline. We offer up to 7×24 emergency response services to handle various突发 situations.

VII. One-Stop Expansion

Beyond these standard services, we offer diverse extended services, such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, and more.

Target Users:

Users running Linux (CentOS, Debian, Ubuntu, Suse) and Windows Server 2003/2008/2012.

Our Advantages:

Our greatest strength lies in our professional technical team. We have specialized operations personnel focused on various Linux distributions and Windows operating environments. Our services consolidate years of experience and expertise from all our technicians in the field of server operations.

1. Team members with up to ten years of security operations experience.

2. Numerous technical experts ensuring faster problem resolution.

3. System engineers, system architects, professional operations teams, and specialized system security experts.

4. Multiple security solutions and cloud product technical services providing cloud-based security assurance for enterprises.

5. Trusted by over 100,000 enterprise users.