Part-Time Enterprise IT Operations Technical Consultant

More flexible operations services, expert technical guidance, virus and trojan prevention and handling, performance issue solutions, cloud server solution guidance.

Enterprise Operations Technical Consultant:

During the service period, we provide technical consultant services for contracted servers, including security protection, virus and trojan scanning, security solutions, server emergency handling, system performance issue localization, and application service fault localization services. Security experts and operations architects provide you with efficient technical services!

Pricing Standards:

Per ECS instance; if multiple instances are required, please purchase separately. We do not provide program code modification services.

I. Security Protection

  Provide comprehensive security protection settings to achieve high-level server security. Mainly includes the following content:

  1. System patch updates

  2. System security hardening

  3. Software security protection

  4. Server security policies

 

II. Emergency Handling

    1. Website inaccessible;

    2. Server trojan and virus handling;

III. Data Backup and Data Security Solutions

      1. Local backup: Automatically back up websites, MySQL, and SQL Server locally.

      2. Cloud backup: Transfer local backup data to Baidu Netdisk or Kingsoft Netdisk.

      3. Other backups: Provide higher-level backup solutions based on actual customer needs.

 

IV. System Optimization

      Relying on our company’s rich experience and strong technology, comprehensively optimize the system; some server performances can be improved several times over.

V. Weekly Security Checks

      Every Tuesday, we will arrange dedicated technical personnel to check the server’s security, performance, and hardware status, and inform users via SMS, email, etc.

In addition, we install a “Server Inspection System” for each server; this system automatically detects more than 10 core parameters of the server, alerts immediately upon detecting abnormalities, avoiding serious problems and resolving issues earlier.

      At the same time, we provide 7*24 performance monitoring for each server. You can view the server’s CPU, memory, IO, bandwidth, and other resource parameters via the web page, gaining a clear overview of the server status.

 

VI. Emergency Response

      Depending on the contract level, our normal working hours are 9:00-22:00. For other times, you can directly call our company phone number. We provide customers with emergency response services up to 7*24, handling various sudden situations.

VII. One-Stop Expansion

      In addition to the above routine services, we can also provide diverse expansion services; such as attack protection solutions, website acceleration, system fault troubleshooting, load balancing solutions, etc.

Applicable Users:

Using Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012

Our Advantages:

Compared to other maintenance companies, our greatest advantage lies in our professional technical team, with operations personnel specializing in various Linux distributions and Windows operating system environments. Our services condense the years of experience and technology of all our technical staff in the field of server operations, making our problem-solving more convenient and effective.

1. Team members have up to twelve years of security operations experience.

2. Many professional technical experts, solving problems more quickly.

3. System engineers, system architects, professional operations teams, professional system security experts.

4. Multiple security solutions, cloud product technical services, providing cloud security assurance for enterprises.

5. The choice of over 8,000 enterprise users.

Service Hours: Weekdays 9:00—12:00, 13:00-18:00.

Business Scope: Server environment configuration, fault troubleshooting (excluding issues inherent to the program itself), database configuration changes, database permissions and accounts, data migration, program migration, database fault troubleshooting, etc.; Fee Scope: Refer to our company’s pricing for service products or consult online technical support.