Server Maintenance & Managed Security Services for Cloud Servers

Annual server maintenance packages offer better value, safeguarding your enterprise servers, websites, and business systems. We provide anti-attack solutions, including malware clearance, CC attack protection, DDoS mitigation, XSS cross-site scripting prevention, SQL injection defense, anti-hotlinking, and DNS hijacking protection. On-site services available in Beijing, Shanghai, and Chengdu.

 

Application Server Security Managed Services

During the service period, we provide comprehensive technical support for contracted servers, including security protection, web environment configuration, website setup, data backup (local/remote), system optimization, weekly security checks, emergency response, and one-stop expansion services. With extensive experience and a team of security experts, we deliver professional and efficient technical support.

 

Service Content:

We provide all technical support services for contracted servers, including security protection, web environment configuration, website setup, data backup (local/remote), system optimization, weekly security checks, and emergency response.

Note: This service is limited to one ECS instance. We do not modify application code.

 

I. Security Protection

Comprehensive security settings to achieve high-level server security. Key components include:

1. System patch updates

2. System hardening

3. Software security protection

4. Web malware scanning and cleanup

5. Website security policies

 

II. Web Environment Configuration

Configuration of essential web software such as Java, IIS, ASP, PHP, ASP.NET, FTP, SQL Server, MySQL, PhpMyAdmin, hosting management systems, automatic website backups, and PHP pseudo-static Rewrite rules. We also install user-specified software upon request.

 

III. Application Service Setup

We build websites according to user requirements and implement strict security policies to prevent hacking, black link insertion, and content tampering.

 

IV. Data Backup

1. Local Backup: Automatic local backups for websites, MySQL, and SQL Server.

2. Cloud Backup: Transfer local backup data to cloud storage.

3. Other Backups: Provide advanced backup solutions based on specific customer needs.

 

V. System Optimization

Leveraging our rich experience and strong technical capabilities, we perform comprehensive system optimizations, potentially boosting server performance by several times.

 

VI. Weekly Security Checks

Every week, our dedicated technicians inspect server security, performance, and hardware status, notifying users via SMS or email.

Additionally, we provide 7*24 performance monitoring for each server. You can view CPU, memory, IO, bandwidth, and other resource parameters via the web interface for clear visibility into server status.

 

VII. Emergency Response

Based on the contract type, our standard working hours are 9:00-22:00. For emergencies outside these hours, you can call our hotline directly. We offer up to 7*24 emergency response services to handle various突发 situations.

 

VIII. One-Stop Expansion

Beyond standard services, we offer diverse expansion services, such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, and more.

 

Target Users:

Users running Linux (CentOS, Debian, Ubuntu, Suse) and Windows Server (2003/2008/2012).

Our Advantages:

Compared to other managed service providers, our greatest strength lies in our professional technical team. We have specialized O&M personnel focusing on various Linux distributions and Windows operating environments. Our services consolidate years of experience and expertise from our technical staff, enabling faster problem resolution and more effective outcomes.

1. Team members with up to 10 years of security O&M experience.

2. Numerous technical experts ensuring rapid issue resolution.

3. System engineers, architects, professional O&M teams, DBAs, and system security experts.

4. Multiple security solutions and cloud product technical services to ensure cloud security for enterprises.

5. Trusted by hundreds of thousands of users.

6. 7*24 technical support and after-sales tracking services.

We are committed to providing cost-effective server maintenance and solutions for Linux/Windows systems, helping SMEs access professional server management. Our mission is to build stable, secure, and efficient server systems, resolving all server-related concerns so that business owners can focus on their core development.

 

Service Hours: Weekdays 9:00–12:00, 13:30–18:00. Business Scope: Server environment configuration, fault troubleshooting (excluding application code issues), database configuration changes, database permissions/accounts, data migration, program migration, database fault troubleshooting, etc. Fee Scope: Refer to our company’s service pricing details or consult online technical support.