Cloud Server Security Managed Services, Server Maintenance, Alibaba Cloud Managed Services, Cloud Host Maintenance, IT Outsourcing

Target Users: Linux CentOS, Windows Server 2003/2008/2012

I. Security Protection

Provides comprehensive security protection settings to achieve a high level of server security. Mainly includes:

1. System patch updates

2. System hardening

3. Software security protection

4. Webshell detection and cleanup

5. Website security policies

 

II. Website Runtime Environment Configuration

Configures essential website software such as Java, IIS, ASP, PHP, ASP.NET, FTP, SQL Server, MySQL, host management systems, automatic website backups, and PHP pseudo-static Rewrite rules; as well as installation of user-specified software.

 

III. Application Service Deployment

Deploys websites according to user requirements and sets strict security policies to prevent intrusions such as webshells, black link injection, and tampering.

 

IV. Data Backup

1. Local Backup: Automatically backs up websites, MySQL, and SQL Server locally.

2. Cloud Backup: Transfers local backup data to cloud storage.

3. Other Backups: Provides more advanced backup solutions based on the customer’s actual situation.

 

V. System Optimization

Leveraging our company’s extensive experience and strong technical capabilities, we comprehensively optimize the system; performance of some servers can be improved several times over.

 

VI. Weekly Security Checks

Every week, we arrange dedicated technical personnel to check the server’s security, performance, and hardware status, and inform users via SMS, email, etc.

We also provide 7*24 performance monitoring for each server. You can view resource parameters such as CPU, memory, IO, and bandwidth through the web interface to clearly grasp the server’s status at a glance.

 

VII. Emergency Response

Depending on the contract, our normal working hours are 9:00-22:00. During other times, you can communicate directly with technical support to provide emergency response services up to 7*24, handling various sudden situations.

 

VIII. One-Stop Expansion

In addition to the above routine services, we can also provide diverse expansion services; such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, etc.

Service Hours: Weekdays 9:00—12:00, 13:00-18:00. Business Scope: Server environment configuration, fault troubleshooting (excluding issues inherent to the program itself), database configuration changes, database permissions/accounts, data migration, program migration, database fault troubleshooting, etc.; Fee Scope: Refer to our company’s service product pricing details, or consult online technical support.