Annual server maintenance packages offer better value, safeguarding your enterprise servers, websites, and business systems. We provide anti-attack solutions, including trojan removal, CC attack mitigation, DDoS attack defense, XSS cross-site scripting protection, SQL injection prevention, hotlink protection, DNS hijacking prevention, etc., with on-site service available in Chengdu.

 

Application Server Security Managed Service

During the service period, we provide all technical support services for contracted servers, including security protection, website runtime environment configuration, website setup, data backup (local/remote), system optimization, weekly security checks, emergency response, one-stop expansion, and more. With rich experience and a team of security experts, we provide professional and efficient technical services!

 

Server managed services, server maintenance, server maintenance outsourcing, server operations management, website server managed services, foreign trade server managed services, VPS server managed services, website trojan cleanup, website maintenance.

 

Service Content:

We provide all technical support services for contracted servers, including security protection, website runtime environment configuration, website setup, data backup (local/remote), system optimization, weekly security checks, emergency response, and more. Each user is assigned three technical staff members.

Note: This service is limited to one ECS instance; we do not modify program code.

 

I. Security Protection

Provide comprehensive security protection settings to achieve high-level server security. Mainly includes:

1. System patch updates

2. System security hardening

3. Software security protection

4. Web trojan scanning and cleaning

5. Website security policies

 

II. Website Runtime Environment Configuration

Configure essential website software such as Java, IIS, ASP, PHP, ASP.NET, FTP, SQL Server, MySQL, PhpMyAdmin, hosting management systems, automatic website backups, PHP pseudo-static Rewrite, etc.; as well as install user-specified software.

 

III. Application Service Setup

Set up websites according to user requirements and configure strict security policies to prevent intrusion via trojans, black links, or tampering.

 

IV. Data Backup

1. Local Backup: Automatically back up websites, MySQL, and SQL Server locally.

2. Cloud Backup: Transfer local backup data to cloud storage.

3. Other Backups: Provide advanced backup solutions based on actual customer needs.

 

V. System Optimization

Leverage our rich experience and strong technical capabilities to comprehensively optimize the system; performance of some servers can be improved several times over.

 

VI. Weekly Security Checks

Every week, we arrange dedicated technical staff to check the server’s security, performance, and hardware status, and notify users via SMS, email, etc.

Additionally, we provide 7*24 performance monitoring for each server. You can view CPU, memory, IO, bandwidth, and other resource parameters via the web page to clearly grasp the server status.

 

VII. Emergency Response

Depending on the contract, our normal working hours are 9:00-22:00. For other times, you can directly call our company phone number. We provide emergency response services up to 7*24 to handle various sudden situations.

 

VIII. One-Stop Expansion

In addition to the above routine services, we can also provide diverse expansion services, such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, etc.

 

Target Users:

Users of Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012.

Our Advantages:

Compared to other managed service companies, our greatest advantage lies in our professional technical team, with specialized operations personnel focusing on various Linux distributions and Windows operating system environments. Our services condense years of experience and technology from all our technical staff in the field of server operations, making problem-solving more convenient and effective.

1. Team members have up to ten years of security operations experience.

2. Many professional technical experts ensure faster problem resolution.

3. System engineers, system architects, professional operations teams, professional DBAs, and system security experts.

4. Multiple security solutions and cloud product technical services to provide cloud security assurance for enterprises.

5. Trusted by hundreds of thousands of users.

6. 7*24 technical support and after-sales tracking services.

 

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Service Hours: Weekdays 9:00—12:00, 13:30-18:00. Business Scope: Server environment configuration, fault troubleshooting (excluding issues inherent to the program itself), database configuration changes, database permissions/accounts, data migration, program migration, database fault troubleshooting, etc.; Fee Scope: Refer to our company’s service pricing details or consult online technical support.