Entrust us with the full hosting of your Alibaba Cloud instances: we handle everything at the host level, and you only step in when decisions are needed.
This page was previously empty (with no valid body content) and was filled in during the 2026-10-07 refactor. Its general content has been merged into Cloud Server Maintenance; here we focus solely on the aspects unique to hosting.
Differences Between Hosting and Maintenance
| Dimension | Cloud Server Maintenance (Project-based) | Alibaba Cloud Server Hosting (Per Server, Annual) |
|---|---|---|
| Cycle | One-time, on-demand | Ongoing, annual contract |
| Scope | You specify tasks | All daily operations at the host level |
| Monitoring & On-call | Continuous monitoring not included | Included; alerts are monitored and handled |
| Inspections | Not included | At agreed frequencies |
| Reports | Delivery documentation | Monthly reports |
| Suitable For | Clients with specific projects | Clients who want to fully delegate and worry less |
What We Handle Under Hosting
Monitoring and Alert On-call
We configure monitoring and alerting rules so that alerts are received and processed. You won’t miss incidents due to overlooked notifications.
Periodic Inspections
We assess system resources, service status, disk space, log anomalies, backup results, and security update status, providing actual findings at agreed intervals.
Security and Updates
We track system patches, maintain security baselines, and evaluate dependency updates. High-risk actions will be preceded by a proposed plan.
Backup and Verification
We configure backup strategies and perform regular actual recovery tests, rather than just checking if backup tasks succeeded.
Capacity and Cost Monitoring
We provide early warnings on resource usage trends and timely notifications for configuration changes or idle resources. See Alibaba Cloud Operations for related specialties.
Incident Resolution
We resolve issues within agreed response times, providing root cause analysis and recommendations after resolution.
What You Retain
You retain ownership of accounts, real-name entities, and payment methods. We operate using authorized RAM roles or dedicated sub-accounts provided by you. All actions are recorded in Alibaba Cloud ActionTrail for verification at any time. Upon termination of cooperation, authorizations are cleared as agreed.
How to Get Started
- Free Health Check
We deliver an issue list within one working day, categorized into “Must Fix Immediately,” “Can Monitor,” and “Recommended Optimization,” along with hosting scope suggestions.
- Confirm Scope and Pricing
Pricing is per server per year, specifying the number of servers, inspection frequency, and response times. No price increases after signing.
- Takeover and Documentation
We create asset records, connect monitoring and alerts, verify backup availability, and complete account permission reviews. True takeover is considered complete only after this step.
- Enter Routine Operation
We conduct periodic inspections and updates, delivering a monthly report.
Frequently Asked Questions
Can small numbers of servers be hosted?
Yes. Many clients start with a single server and add more once stable. Others begin with project-based services and switch to long-term hosting when satisfied.
Can we still operate during the hosting period?
Yes. We recommend providing a controlled administrator account for your daily use. For high-risk operations (reboots, instance type changes, resource deletion, OS reinstallation), we suggest delegating these to us or notifying us in advance to avoid disrupting operational states.