Server O&M Services for Finance, E-commerce, and Trading Platforms

For servers with high online user counts, frequent access, and performance issues—such as those used in e-commerce, financial platforms, trading systems, and online games—we provide professional O&M services.

During the service period, we provide comprehensive technical support for contracted servers, including security protection, website environment configuration, website setup, data backup (local/remote), system optimization, weekly security checks, emergency response, one-stop expansion, and more. With years of accumulated experience and a team of security experts, we deliver professional and efficient technical services!

 

Service Content:

We provide all technical support services for contracted servers, including security protection, website environment configuration, website setup, data backup (local/remote), system optimization, weekly security checks, emergency response, and other services. Each user is assigned three dedicated technical staff members.

Note: This service is limited to one ECS instance. If you have multiple instances, please purchase additional services separately. We do not modify program code.

 

I. Security Protection

We provide comprehensive security settings to ensure 100% server security. Key features include:

1. System patch updates

2. System hardening

3. Software security protection

4. Webshell detection and cleanup

5. Website security policies

 

II. Website Environment Configuration

Configuration of essential web software such as Java, IIS, ASP, PHP, ASP.NET, FTP, SQL Server, MySQL, phpMyAdmin, hosting management systems, automatic website backups, PHP pseudo-static Rewrite rules, etc.; as well as installation of user-specified software.

 

III. Website Setup

We set up websites according to user requirements and configure strict security policies to prevent intrusions such as webshells, black links, or tampering.

 

IV. Data Backup

1. Local Backup: Using our self-developed “Hao Backup” software to automatically back up websites, MySQL, and SQL Server locally.

2. Cloud Backup: Using our self-developed “Cloud Backup System” to transfer local backup data to Baidu Netdisk or Kingsoft Netdisk.

3. Other Backups: Providing advanced backup solutions based on actual customer needs.

 

V. System Optimization

Leveraging our extensive experience and strong technical capabilities, we perform comprehensive system optimizations; some server performances can be improved several times over.

 

VI. Weekly Security Checks

Every Tuesday, our dedicated technical staff will inspect the server’s security, performance, and hardware status, and notify users via SMS, email, etc.

Additionally, we install the “Guard God Server Inspection System” on each server; this system automatically monitors over 10 core parameters and triggers immediate alerts upon detecting anomalies, preventing serious issues and enabling earlier problem resolution.

We also provide 7*24 performance monitoring for each server. You can view CPU, memory, IO, bandwidth, and other resource parameters via the web interface, giving you a clear overview of your server status.

 

VII. Emergency Response

Depending on the contract tier, our standard working hours are 9:00-22:00. For other times, you can directly call our company hotline. We offer emergency response services up to 7*24, handling various突发 situations.

 

VIII. One-Stop Expansion

In addition to the above routine services, we also provide diverse expansion services, such as attack protection plans, website acceleration, system fault troubleshooting, load balancing solutions, etc.

 

Suitable Users:

Users running Linux CentOS, Debian, Ubuntu, Suse, Windows Server 2003/2008/2012

Our Advantages:

Compared to other outsourcing companies, our greatest advantage lies in our professional technical team. We have specialized O&M personnel focused on various Linux distributions and Windows operating system environments. Our services integrate years of experience and technology from all our technicians in the server O&M field, allowing us to handle problems more efficiently and effectively.

1. Team members have up to 12 years of security O&M experience.

2. Many technical experts ensure faster problem resolution.

3. System engineers, system architects, professional O&M teams, professional DBAs, and system security experts.

4. Multiple security solutions covering most cloud product technical services, ensuring 100% security assurance.

5. Trusted by hundreds of thousands of users.

6. 7*24 technical support and after-sales tracking services.

Server system environment; program runtime environment. Exclusions include changes made by the program itself, BGU issues, vulnerability issues, DDoS attacks, force majeure natural disasters, etc., which are outside the scope of the service provider’s responsibility.